v2.7.1 v2.8.0

medium risk

EricLBuehler/diffusion-rsAug 12, 2026 → Aug 22, 202610 days between releases

What's New

Introduces Help Center, mobile dashboard, and GDPR features alongside performance improvements.

New Features

  • Help center with public articles, search, and custom domain support
  • Mobile-friendly agent dashboard with touch-optimized layout
  • Contact deletion and data export for GDPR compliance
  • New Geist font integration

Improvements

  • Performance improvements reducing memory and CPU usage

Bug Fixes

  • Incoming emails with accented or non-English characters no longer arrive as garbled text
  • Livechat messages no longer vanish when an attachment takes a long time to upload on a slow connection
  • Phone number field now detects visitor country code correctly
  • Overview report no longer counts private notes or unsent drafts in message volume

Upgrade Notes

Take a database backup before upgrading. Review Help Center configuration if using custom domains.

The Two Releases

v2.7.1

v2.7.1

Aug 12, 2026· 2 months ago

A patch release fixing contact resolution logic to correctly handle existing contacts and resolves issues with unicode characters in attachment filenames.

Full release notes
v2.8.0

v2.8.0

Aug 22, 2026· 2 months ago

Introduces a comprehensive Help Center/Knowledge Base, improves mobile agent dashboard usability, adds a new font, and enhances data management options.

Full release notes