v3.3.4 v2.8.0
medium risk
Gen-Verse/MMaDAAug 22, 2026 → Aug 22, 20260 days between releases
What's New
Adds Help Center/Knowledge Base, GDPR compliance, and mobile dashboard features
New Features
- Help Center with public articles, custom domains, and AI-powered answers
- Mobile-friendly agent dashboard
- GDPR compliance features (contact deletion and data export)
- Full-text search with suggestions for knowledge base
- AI agent answers generated from published articles
Improvements
- General performance optimizations reducing memory and CPU usage
- New Geist font implementation
- Custom domain support for help centers
- Mobile dashboard layout and touch target optimization
- Full-text search with suggestions for knowledge base visitors
Bug Fixes
- Incoming emails with accented or non-English characters now display correctly
- Livechat messages no longer vanish when attachments take time to upload
- Phone number field now detects visitor country codes correctly
- Overview report no longer counts private notes or unsent drafts in message volume
Upgrade Notes
No specific configuration changes or migration steps are detailed in the provided release notes.
The Two Releases
v3.3.4
v3.3.4
Aug 22, 2026· 2 months ago
Renews the user experience and UI designs with improvements to Forward Auth, ACME certificate management, and Docker hardening.
Full release notesv2.8.0
v2.8.0
Aug 22, 2026· 2 months ago
Introduces a new Help Center/Knowledge Base feature with public articles and AI integration, alongside mobile-friendly dashboard improvements and GDPR compliance tools.
Full release notes