v4.17.0
HelixDB/helix-dbv4.17.0Aug 20, 2026by sojan-official
Upgrading?
AI Summary
This release introduces enterprise features for managing WhatsApp campaigns and Captain analytics, along with importing data from Freshdesk. It includes an upgrade to Rails 7.2.3.1, new macro capabilities, and security hardening for uploads and account scoping.
Key Highlights
- Enterprise features: Track WhatsApp campaign delivery and control Captain audiences/schedules
- Import contacts, tickets, replies, and private notes from Freshdesk
- Upgrade to Rails 7.2.3.1
- New features: Run macros from reply editor, search canned responses, analytics integrations
- Security hardening for uploads, account scoping, and CSV exports
New Features
- Manage Cloud API and Twilio WhatsApp templates
- Track WhatsApp campaign delivery
- Control Captain audiences, schedules, inactivity, outcomes, and knowledge usage
- Import contacts, tickets, replies, and private notes from Freshdesk
- Run macros from reply editor and command bar
- Analytics integrations and video embeds to Help Center
- New Language: Slovenian
Full Release Notes
## Changelog - Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API. - Track WhatsApp campaign delivery and recipient outcomes. [Enterprise] - Control Captain audiences, schedules, inactivity handling, outcomes, and knowledge usage. [Enterprise] - Upgraded to Rails 7.2.3.1. - Import contacts, tickets, replies, and private notes from Freshdesk. - View Click-to-WhatsApp referrals and Flow responses in conversations. - Transcribe Twilio call recordings with Captain. [Enterprise] - Run macros from the reply editor and command bar. - Search and preview canned responses, mentions, variables, and emojis. - Add analytics integrations and video embeds to Help Center. - Filter, search, and sort audit logs. [Enterprise] - Security hardening for uploads, account scoping, feature access, and CSV exports. - New Language: Slovenian - Numerous bug fixes, UI fixes, and performance enhancements. Thanks to @A831ARD0, @AfiqAqil, @bfontaine, @enzogtrujillo, @Kezia-Cane, @khushhhhh, @limehawk, @marcoazcabral, @maticboncina, @mvanhorn, @Nameless-Monster-Nerd, @propiter, @rekurt, @RianPolonini, @suparikoli, @vaibzde, @vjymisal0 for the contributions
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