v2.5.0

## What's new
- **Delete private notes.**
- **Phone number in pre-chat form** - Collect a phone number in the pre-chat form, or pass one using the JWT token.
- **Live chat widget preview** - Preview the widget while configuring it, making it easy to customize.
- **Improved drafts** - Drafts are now stored per reply type: private note and reply.

## What's fixed
- Assignment notifications are marked as read in the UI when you act on them.
- Many other quality-of-life fixes and improvements.

## Upgrade notes
- Always take a database backup before upgrading.
- Follow the steps [here](https://docs.libredesk.io/getting-started/upgrade).

## Changelog
* e6a1c908 Merge pull request #417 from abhinavxd/prechat-remove-button-type
* 1bb21db6 fix prechat field removal on enter key in livechat inbox form
* 4949ad1c Merge pull request #415 from abhinavxd/split-name-util
* b949d70b use mailbox local part as contact name fallback when display name is empty
* cfc032f3 add SplitName util and use it to parse email contact names
* 9cb104b5 Update ROADMAP.md
* ddaf8485 Merge pull request #413 from abhinavxd/jwt-phone-number-comment
* 7754a777 clarify phone_number comment in JWT payload example
* 0b05ca82 Merge pull request #412 from abhinavxd/widget-draft-phone-shadow-fixes
* 6cb8bcee prefill country code for optional phone fields too in pre-chat form
* b46b84ed Merge pull request #411 from abhinavxd/mis-fixes
* 9c6a6c25 fix widget draft attachments, prechat phone default, and shadow tweaks
* 2e203607 fix duplicate contact creation on transient error during ext_id enrichment
* e38facf7 Merge pull request #410 from abhinavxd/convo-list-sla-draft-fixes
* 9ce7fede make SLA badges react to prop changes and hide draft label on open conversation
* 0fa00cf1 Merge pull request #408 from abhinavxd/jwt-phone-country-code
* 526d6abd Merge pull request #409 from abhinavxd/assign-nudge-permission-check
* 57481de4 Merge pull request #407 from abhinavxd/draft-attachment-preview
* fc71d30b accept phone country code in livechat JWT auth
* 99492cc4 hide assign-to-me nudge when agent lacks assignee permission
* 2de3038d show attachment type in draft preview when there is no draft text
* e3d5d46f Merge pull request #406 from abhinavxd/livechat-phone-field-and-ui-fixes
* 8a8d372a use one phone field in livechat JWT and fix phone validation
* e56e3d3b use distinct icons for online, away and offline status dots
* 8f658f27 add livechat pre-chat phone field and fix default launcher logo
* e9a7269c Merge pull request #404 from abhinavxd/harden-contact-create-and-drop-away-on-login
* 9b5326c6 normalize email before validating create conversation request
* 4dabc84a harden contact create, drop set-away-on-login, make status dots colorblind-safe
* 4020829d Merge pull request #403 from abhinavxd/add-novalidate-remaining-forms
* 3bf95aea add novalidate to remaining vee-validate forms
* 08ed665e Merge pull request #402 from abhinavxd/fix-livechat-form-native-validation
* d6f44a3c fix livechat form submit silently failing on invalid url/number fields
* 2bfe2429 Merge pull request #261 from josephsellers/delete-private-notes
* 60ebefeb fix edge cases in private note soft-delete
* 43b43a82 Merge branch 'main' into delete-private-notes
* d696b53c soft-delete private notes with a tombstone instead of removing them
* 5a826b9c Merge pull request #399 from abhinavxd/reply-box-per-type-drafts
* adeb4eee swap private-note delete to a hover 3-dot menu with confirm dialog
* 9e0c1f33 Merge branch 'main' into delete-private-notes
* bde6f019 Merge pull request #401 from abhinavxd/fix-dark-highlight-css-leak
* dc882e03 Merge pull request #260 from josephsellers/contact-name-upsert
* 8268221e fix dark-mode mention highlight leaking a yellow background onto every .dark element
* 1d7bc67e stop sent drafts from coming back after a failed or reordered sync
* 186502a4 open the reply/note tab matching the conversation's last-used draft
* 0ae92324 Merge pull request #400 from ahfoysal/fix-assignment-notification-read
* 27e8efb2 fix: update assignment notification state in UI
* f4f8db81 Mark assignment notifications read on action
* 8a68ae34 fix flaky reply e2e and stop draft load from wiping in-progress input
* 79b76494 fix attachments and macros leaking across reply and private note drafts
* ee7b829f Merge branch 'main' into reply-box-per-type-drafts
* 3feecf42 Merge pull request #394 from abhinavxd/minor-improvements
* 0949761d fix contrast threshold and cache invalidation order on login
* 0660ae4e Merge pull request #396 from abhinavxd/dependabot/go_modules/golang.org/x/image-0.41.0
* 51663583 move isValidDraftType to bottom of file
* 18027bc0 fix draft races by making the store the single source of truth
* 6eabd8aa build(deps): bump golang.org/x/image from 0.38.0 to 0.41.0
* 82d3ef75 Merge pull request #395 from abhinavxd/dependabot/go_modules/golang.org/x/net-0.55.0
* 57e15d32 build(deps): bump golang.org/x/net from 0.47.0 to 0.55.0
* ec3938c3 save reply and private note drafts separately per type
* 62a1fc83 add livechat widget preview and misc improvements
* 42a3b3a4 Merge pull request #391 from abhinavxd/roles-learn-more-link
* 725acf67 Merge pull request #392 from abhinavxd/dependabot/npm_and_yarn/frontend/vite-6.4.3
* a7bcd5e7 build(deps-dev): bump vite from 6.4.2 to 6.4.3 in /frontend
* 4280a216 Update roadmap with new item and formatting changes
* 3052e2a7 Update ROADMAP.md
* 8720e37b add learn more link to roles admin page
* 76d00c89 make the contact name upsert actually run for existing contacts
* 406a2941 Scope delete-private-message to its conversation (fix IDOR)
* da20825e Add context menu to delete private notes in conversation view
* b699cacd Add API endpoint to delete private notes
* 000326bb Fix: update contact names on upsert instead of discarding them

## What's Changed (Auto-generated)
* build(deps-dev): bump vite from 6.4.2 to 6.4.3 in /frontend by @dependabot[bot] in https://github.com/abhinavxd/libredesk/pull/392
* add learn more link to roles admin page by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/391
* build(deps): bump golang.org/x/net from 0.47.0 to 0.55.0 by @dependabot[bot] in https://github.com/abhinavxd/libredesk/pull/395
* build(deps): bump golang.org/x/image from 0.38.0 to 0.41.0 by @dependabot[bot] in https://github.com/abhinavxd/libredesk/pull/396
* add livechat widget preview and misc improvements by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/394
* Mark assignment notifications read on ticket action by @ahfoysal in https://github.com/abhinavxd/libredesk/pull/400
* Fix: update contact names on upsert instead of discarding them by @josephsellers in https://github.com/abhinavxd/libredesk/pull/260
* fix dark-mode mention highlight leaking a yellow background  by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/401
* Reply box per type drafts by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/399
* Add API endpoint to delete private notes by @josephsellers in https://github.com/abhinavxd/libredesk/pull/261
* fix livechat form submit silently failing on invalid url/number fields by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/402
* add novalidate to remaining vee-validate forms by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/403
* Harden contact create, drop set-away-on-login, make status dots color blind safe by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/404
* Livechat phone field and UI fixes by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/406
* show attachment type in draft preview when there is no draft text by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/407
* hide assign-to-me nudge when agent lacks assignee permission by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/409
* accept phone country code in livechat JWT auth by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/408
* make SLA badges react to prop changes and hide draft label on open conversation by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/410
* fix duplicate contact creation on transient error by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/411
* fix widget draft attachments, prechat phone default, and shadow tweaks by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/412
* clarify phone_number comment in JWT payload example by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/413
* add SplitName util and use it to parse email contact names by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/415
* fix prechat field removal on enter key in livechat inbox form by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/417

## New Contributors
* @ahfoysal made their first contribution in https://github.com/abhinavxd/libredesk/pull/400

**Full Changelog**: https://github.com/abhinavxd/libredesk/compare/v2.4.0...v2.5.0