v4.16.1

chatwoot/chatwootv4.16.1Jul 23, 2026by sony-mathew

AI Summary

A stability and bug fix release addressing voice call dashboard issues, Captain generation problems, WhatsApp BSUID and phone lookup fixes, and security/API rate limit improvements.

Key Highlights

Voice call dashboard and WhatsApp calling fixes
Captain generation path and multimodal session fixes
WhatsApp BSUID and phone lookup fixes
Security/API fixes for rate limits and agent quotas

New Features

Voice call dashboard fixes
Captain generation path fixes
WhatsApp coexistence, BSUID, and phone lookup fixes
Security/API fixes for rate limits and token access
Message rendering and widget transcript fixes
Dashboard stability fixes

Full Release Notes

## ChangeLog

- Voice call dashboard and WhatsApp calling fixes.
- Captain generation path, overview, and multimodal session fixes.
- WhatsApp coexistence, BSUID, phone lookup, and reply-window fixes.
- Security/API fixes for rate limits, agent quotas, hook deletion, and token access.
- Message rendering, widget transcript, and sender preview fixes.
- Dashboard stability fixes for channel lists, calls, and assignment dropdowns.
- Performance fix for report reopen-rate calculations.

> This release fixes issues in the new spam-protection gating for Public API and webhooks along with agent assignment dropdown. If you are on v4.16.0 and notice problems, please upgrade to this version.