v1.14.0
debpalash/VoiceStudiov1.14.0Oct 20, 2026by realcodesiman
Upgrading?
AI Summary
This release introduces a self-serve channel connection system, expands AI capabilities with a public API, and enhances workflow management by allowing saved replies to include media library images. It also adds comprehensive working hours tracking for agents, including response time metrics and on-shift routing.
Key Highlights
- New AI Router Public API for external integration.
- Self-serve channel connections for easier setup.
- Saved replies now support media library images.
- Enhanced working hours tracking with response SLA.
New Features
- AI Router Public API
- Saved replies with media library images
- Self-serve channel connections
- Working hours tracking (response time, routing, holidays)
- Platform Admin: Persisted admins and consent policy
Full Release Notes
<!-- Release notes generated using configuration in .github/release.yml at main --> ## What's Changed ### ✨ New Features * feat(jev): implement jev flow by @nguyenvantruc92 in https://github.com/ChatbotXIO/ChatbotX/pull/1503 * feat(analytics): filter dashboards by channel and inbox by @viethung0o0 in https://github.com/ChatbotXIO/ChatbotX/pull/1507 * feat(ai-router): add public API by @nguyenvantruc92 in https://github.com/ChatbotXIO/ChatbotX/pull/1509 * feat(saved-replies): attach media library images to saved replies by @sung17 in https://github.com/ChatbotXIO/ChatbotX/pull/1511 * feat(flows): add open mini app button that continues the flow on submit by @sung17 in https://github.com/ChatbotXIO/ChatbotX/pull/1514 * feat(connections): add self-serve channel connections by @realcodesiman in https://github.com/ChatbotXIO/ChatbotX/pull/1453 * feat(working-hours): track agent response time within working hours by @viethung0o0 in https://github.com/ChatbotXIO/ChatbotX/pull/1512 * feat(working-hours): add on-shift routing, holidays and response sla by @viethung0o0 in https://github.com/ChatbotXIO/ChatbotX/pull/1519 * feat(platform-admin): add persisted admins and consent policy by @realcodesiman in https://github.com/ChatbotXIO/ChatbotX/pull/1520 ### 🐛 Bug Fixes * fix(api): stop resolving a contact's conversation and inbox arbitrarily by @sung17 in https://github.com/ChatbotXIO/ChatbotX/pull/1248 * fix(ai-agent): fix error load tag by @nguyenvantruc92 in https://github.com/ChatbotXIO/ChatbotX/pull/1515 * fix(webchat): split connect config schema from db-backed schema by @viethung0o0 in https://github.com/ChatbotXIO/ChatbotX/pull/1516 ### ⚡ Improvements * refactor(folders): move the folder bar into each table card by @sung17 in https://github.com/ChatbotXIO/ChatbotX/pull/1508 ### 🔧 Internal / Chore * ci(release): add swap so the builder image build stops running out of memory by @viethung0o0 in https://github.com/ChatbotXIO/ChatbotX/pull/1510 * ci(tests): run affected suites on pull requests by @realcodesiman in https://github.com/ChatbotXIO/ChatbotX/pull/1522 **Full Changelog**: https://github.com/ChatbotXIO/ChatbotX/compare/v1.13.0...v1.14.0
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