v4.17.0

interviewstreet/hiring-agentv4.17.0Aug 20, 2026by sojan-official

Upgrading?

AI Summary

This version introduces Freshdesk import capabilities, Twilio WhatsApp template management, and advanced Enterprise features for Captain. It also upgrades the underlying Rails framework and adds new language support.

Key Highlights

  • Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API
  • Track WhatsApp campaign delivery and recipient outcomes
  • Control Captain audiences, schedules, and knowledge usage
  • Upgraded to Rails 7.2.3.1
  • Import contacts, tickets, and replies from Freshdesk

New Features

  • Transcribe Twilio call recordings with Captain
  • Run macros from the reply editor and command bar
  • Search and preview canned responses, mentions, variables, and emojis
  • Add analytics integrations and video embeds to Help Center
  • Filter, search, and sort audit logs
  • New Language: Slovenian

Full Release Notes

## Changelog

- Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API.
- Track WhatsApp campaign delivery and recipient outcomes. [Enterprise]
- Control Captain audiences, schedules, inactivity handling, outcomes, and knowledge usage. [Enterprise]
- Upgraded to Rails 7.2.3.1.
- Import contacts, tickets, replies, and private notes from Freshdesk.
- View Click-to-WhatsApp referrals and Flow responses in conversations.
- Transcribe Twilio call recordings with Captain. [Enterprise]
- Run macros from the reply editor and command bar.
- Search and preview canned responses, mentions, variables, and emojis.
- Add analytics integrations and video embeds to Help Center.
- Filter, search, and sort audit logs. [Enterprise]
- Security hardening for uploads, account scoping, feature access, and CSV exports.
- New Language: Slovenian
- Numerous bug fixes, UI fixes, and performance enhancements.

Thanks to @A831ARD0, @AfiqAqil, @bfontaine, @enzogtrujillo, @Kezia-Cane, @khushhhhh, @limehawk, @marcoazcabral, @maticboncina, @mvanhorn, @Nameless-Monster-Nerd, @propiter, @rekurt, @RianPolonini, @suparikoli, @vaibzde, @vjymisal0 for the contributions

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