v2.7.0

## What's new

### New automation conditions and actions

- **Notify action** - email a custom subject and message to picked agents or teams when a rule fires.
- **Snooze action** - snooze a conversation for a set duration from a rule.
- **Trigger webhook action** - fire a chosen webhook with a custom event name when a rule matches.
- **Previous value conditions** - match on the previous status, priority, assignee or team of a conversation.

### Others

- **Connection status banner for agents** - a floating pill shows when the connection drops and clears on reconnect.

## What's fixed

- Inline images from Outlook and other clients that omit Content-Disposition now render in the conversation instead of dropping to attachments.
- Automation loop protection is hardened, so a rule whose actions update the conversation no longer re-triggers itself.
- Email verification for AI agent contacts is now bound to the verified address, so a second conversation cannot rebind the contact to an unproven email.
- Livechat widget icons now pick a readable colour against dark brand colours instead of rendering black on dark.
- Many other quality of life fixes and improvements.

## Upgrade notes

- Always take a database backup before upgrading.
- Follow the steps [here](https://docs.libredesk.io/getting-started/upgrade).


## Changelog
* 948ffd8c Merge pull request #478 from abhinavxd/fix-ai-agent-otp-flow
* b3c16238 fix AI agent OTP verification flow
* b228e7bb Merge pull request #477 from abhinavxd/fix-automation-action-combobox-type
* 07119083 fix agent avatars showing in non-agent automation action dropdowns
* d435af7d Merge pull request #441 from chahat-101/network-status-banner
* 2552c8ef restyle connection banner as floating pill and fix focus reconnect
* 64e74300 Merge pull request #469 from abhinavxd/new-automations
* 4710177c skip disabled agents and blank emails in notify action
* cb96d9f0 pass all previous values when claiming an unassigned conversation
* 057d798f add missing evaluator operator and field tests
* ca7aad6a snapshot previous values before reopening conversation on incoming message
* 49f287f8 add tests for automation loop guards
* b5f41447 Use warning design tokens for connection banner
* d180bfbe Merge remote-tracking branch 'upstream/main' into network-status-banner
* e67aa28b suppress only automation's own events, not concurrent agent updates
* 9f55a736 Merge pull request #476 from abhinavxd/macro-usage-count
* cc3f4280 count macro usage for content-only macros
* 51a7b95e Merge pull request #474 from abhinavxd/ai-request-timeout
* c6961da6 raise request timeout to 120s for LLM-backed AI endpoints
* ae0b6ee9 rework notify action with subject, message and picked recipients
* 89b40f9d add compact webhooks endpoint and fix previous_* automation values
* c4270f48 reject non-positive webhook IDs for targeted delivery
* aa0deedd fix automation rule feedback loops and scope the starts with operator
* fa591deb add i18n keys for new automation actions
* 2aa4a1a8 Merge branch 'main' into new-automations
* 178136cd add notify, snooze and trigger webhook automation actions
* a482f075 Update ROADMAP.md
* 13168b00 Update ROADMAP.md
* 67f885d2 Merge pull request #467 from abhinavxd/pr433-imap-junk-parts
* 086eb4e4 skip junk email parts and name nameless attachments on IMAP ingest
* 2a3eefcd Merge pull request #461 from abhinavxd/add-decryp-cli
* 037956a0 check encryption key length
* 8613203b Add CLI helper for decrypting crypto payloads
* 22300bd8 Merge pull request #425 from abhinavxd/fix/draft-inline-cid-scope
* 46c6f84c Merge remote-tracking branch 'origin/main' into fix/draft-inline-cid-scope
* d32cb5a7 Merge pull request #460 from abhinavxd/fix/otp-verify-email-binding
* 2d8f9534 resolve draft inline media scoped to the draft's own conversation so pasted same-conversation images keep working
* 642b5a19 add tests for the OTP verification email binding
* 3f7c50c8 treat a pending OTP without an attested email as expired
* d855a45a bind OTP verification to the attested email so a sibling conversation can't rebind the contact to an unverified address
* 85ed93a0 Merge pull request #428 from Anandumv/fix/widget-contrast-color-luminance
* 1d3c56b8 Merge remote-tracking branch 'origin/main' into fix/widget-contrast-color-luminance
* ee45e87d show connection status banner to agents
* 78b1c26e Update static/widget.js
* de46b7a6 fix(email): render inline images from clients that omit Content-Disposition
* b74a268d test(email): cover Outlook inline images without Content-Disposition
* b5228e66 fix(widget): gamma-correct luminance in contrastColor
* 9520a505 scope draft inline image resolution to unattached media

## What's Changed (Auto generated)
* fix(widget): gamma-correct luminance in contrastColor by @Anandumv in https://github.com/abhinavxd/libredesk/pull/428
* bind OTP verification to the attested email so a sibling conversation can't rebind the contact to an unverified address by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/460
* scope draft inline image resolution to unattached media by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/425
* Add CLI helper for decrypting crypto payloads by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/461
* PR-433 by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/467
* raise request timeout to 120s for LLM-backed AI endpoints by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/474
* count macro usage for content-only macros by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/476
* New automations by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/469
* show connection status banner to agents by @chahat-101 in https://github.com/abhinavxd/libredesk/pull/441
* fix agent avatars showing in non-agent automation action dropdowns by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/477
* fix AI agent OTP verification flow by @abhinavxd in https://github.com/abhinavxd/libredesk/pull/478

## New Contributors
* @Anandumv made their first contribution in https://github.com/abhinavxd/libredesk/pull/428

**Full Changelog**: https://github.com/abhinavxd/libredesk/compare/v2.6.1...v2.7.0