libredesk Releases

Bug fix release addressing duplicate API requests on admin pages after opening the inbox.

Jun 1, 2026

Adds bulk actions, inline images, image viewer, contact notes in sidebar, and improves WebSocket performance.

May 29, 2026

Introduces conversation status categories, admin table search/virtualization, and configurable session lifetime.

Apr 25, 2026

Adds reply-to address support, status categories, and view filters. (Note: Skip this version and upgrade to v2.2.1 directly).

Apr 25, 2026

Hotfix for the chat widget not appearing on page load due to browser cache.

Apr 17, 2026

This is a major feature release introducing an omni-channel support system with a live chat widget alongside email, alongside improvements to CSAT, context links, and self-hosting customization.

Apr 17, 2026

A minor bug fix release addressing permission errors during WebSocket updates and restricting message retries.

Feb 26, 2026

A minor release that introduced conversation subject display in the list and enhanced webhook security.

Feb 24, 2026

A minor release adding configuration options for plus addressing in email inboxes.

Jan 28, 2026

The initial stable version (1.0.0) focused on adding Spanish translation support and fixing German localization.

Jan 28, 2026

A beta release fixing whitespace trimming in form inputs and resolving Redis session expiration issues.

Jan 20, 2026

A major beta release introducing a comprehensive notifications system, mentions, bulk agent imports, and signed media URLs.

Jan 11, 2026

A beta release fixing Google OAuth refresh token retrieval issues.

Dec 30, 2025

A beta release adding missing permissions and activity log filters.

Dec 29, 2025

A beta release improving the Google OAuth consent flow.

Dec 28, 2025

This beta release introduces comprehensive security improvements including database encryption for secrets, OAuth support for Microsoft and Google email inboxes, and shared views for teams. It also enhances the user experience with draft auto-save functionality and resizable conversation panels.

Dec 27, 2025

This release focuses on fixing layout shifts caused by large HTML tables and preventing HTML form injection in contact notes and macros. It also adds the ability to configure Redis via URL.

Dec 16, 2025

This update corrects incorrect unread message counts in conversations and adds support for setting a username in Redis connections.

Dec 12, 2025

This release enhances email/IMAP capabilities by adding fallback support for mail servers that do not support the ESEARCH extension and allows configuration via environment variables.

Dec 10, 2025

This release improves media handling by refining MIME type detection, content-disposition handling for S3 uploads, and adding validation for empty file uploads.

Nov 26, 2025